(no subject)

So we just had a patron in who's been here before, she's a Landscape Institute student. She's one of those people that expects all her answers to be in black and white in a book so she doesn't have to do any digging (and dare I say thought) herself. On top of that, she can't seem to understand why we don't have certain titles here that are at the design library, even tho we've explained to her time and again that we are a
different collection with different acquisition policies. I told her flat out that to get a good answer to her question she'd need to bite the bullet and go over to Cambridge but she stubbornly insisted it was so far away (jeepers, its only about 4 miles!).

I have no sympathy for her at all.